smart life, Pilot future. Brand vision: lead the technology of IOT,
serve the mission of thousands of families of brands: persistently
pursue the user experience and create user experience.
In 2013,
Shenzhen Duke Electronic Technology Co., LTD. launched the "all house
intelligent" Duke is committed to building a more intelligent life for
users through a series of smart home product technologies and service
provider models. The products of DUKE include temperature, humidity,
doors and windows, human body, water immersion, smoke, gas, light and
sleep sensors, as well as intelligent switches, sockets, curtain motors,
air conditioning controllers, dimmers, lighting products, manipulator,
door locks and other intelligent controllers. At present, it supports
the automation control and big data analysis platform for industry
applications.
DUKEWE products are beautiful, simple, elegant, rich
in deep meaning, and have the advantages of no tools and easy
installation. At the same time, it has access to multiple platforms such
as apple homekit, Xiaomi Xiaoai classmates, Google assistant, Amazon
Alexa, Philips hue, tmall spirit, Xiaodu, Tencent micro, Jingdong, etc.,
and is connected with the world Multi intelligent products are
interconnected to provide high cost-effective solutions for users,
creating and creating more comfortable and exquisite life. Up to now,
DUKE has entered Apple store with multiple products and 40 devices
connected to Apple homekit, which is the most compatible brand among
domestic smart home companies. Once launched, the alpine pilot brand has
won the popularity of the majority of users with its exquisite design
and excellent quality and experience.
It has been widely used in
home, apartment, hotel, real estate, office, agriculture, pension and
other industries. In 2012, DUKEWE took the lead in establishing a 4S
service system for smart home including solution, sales, service and
survey to promote the landing of smart home and enable more users to
enjoy smart home service. Up to now, DUKEWE has more than 600 smart home
experience halls covering thousands of service providers and most
cities in China, providing a series of related services for tens of
thousands of users such as door-to-door survey, scheme design,
installation, commissioning and after-sales maintenance.
It is
expected that in 2020, the number of DUKE experience centers will exceed
1000, achieving 100% coverage of China's prefecture level cities and
90% of county-level cities. In order to ensure the service quality,
DUKEWE service providers will receive training from location,
recruitment, sales and product landing services before they are
officially operated. DUKEWE provides professional training in product
and technical knowledge, sales and service process, store operation and
other aspects for service providers on a regular basis, covering three
levels: primary, intermediate and advanced.
At the same time, the
DUKE has the most stringent assessment system in the industry, so as to
ensure the professional level of the DUKEWE service providers. In the
future, DUKEWE will take "serving thousands of households" as the
vision, pursue user experience with perseverance, and persistently
create user experience as its mission, continue to strive for smart home
market, grow together with service providers and users, and finally
make smart home popular to thousands of households, so that everyone can
enjoy the convenience and comfort brought by smart home.